Industry Appraisal & Certifications

ISO 20000 Certified

People, Technology, and Processes was awarded ISO 20000 certification on 27 June, 2018 from an independent certifying body – JAS-ANZ. The company was able to demonstrate its ability to consistently provide products and services that meet customer as well as applicable statutory and regulatory requirements. People, Technology, and Processes is constantly seeking to enhance its customer satisfaction through the effective application of its Quality Management System, including processes for continual improvement.

People, Technology, and Processes uses this standard as a provision of application development, knowledge management, analytic services and managed IT services in support of the Department of Defense, U.S federal agencies, U.S allied agencies, and commercial customers..

ISO 27001 Certified

People, Technology, and Processes was awarded ISO 27001 certification on 27 June, 2018 from an independent certifying body – JAS-ANZ . The company was able to demonstrate its ability to consistently provide products and services that meet customer as well as applicable statutory and regulatory requirements. People, Technology, and Processes is constantly seeking to enhance its customer satisfaction through the effective application of its Quality Management System, including processes for continual improvement.

People, Technology, and Processes uses this standard as a provision of IT security services for logical & physical access control, corporate email, IT collaborative tools, IT infrastructure maintenance, data backup, employee computing devices, and Service Desk support for employees and contractors.

CMMI-Services Maturity Level (ML) 3 – Capability Maturity Model Integration

People, Technology, and Processes is CMMI Level 3 (SVC) appraised. The CMMI Institute has accepted People, Technology, and Processes SCAMPI appraisal # 3440 for Knowledge Management and Historical Services submitted on 08/08/2019. The appraisal is APPROVED for public use and can be viewed at this link.

The service industry is a significant driver for worldwide economic growth — 80% of the world’s business is service-based. However, without a strong service delivery strategy, it’s easy to over-promise and under-deliver. Many organizations lack the ability to react quickly to incidents that impact service delivery, leading to time delays, cost overruns, and failure to meet customer expectations. At maturity level 3, PTP is determined to be proactive, rather than reactive. Our organization-wide standards provide guidance across projects, programs, and portfolios.

CMMI-DEV Maturity Level (ML) 3 – Capability Maturity Model Integration

People, Technology, and Processes is CMMI Level 3 (DEV) appraised. The CMMI Institute has accepted People, Technology, and Processes SCAMPI appraisal # 7557 for Enterprise IT & Development Services submitted on 07/29/2020. The appraisal is APPROVED for public use and can be viewed at this link.

Software Development covers a broad range of projects with a wide range of complexity and costs. An appraisal at maturity level 3 indicates the organization is performing at a “defined” level. At this level, processes are well characterized and understood, and are described in standards, procedures, tools, and methods. The organization’s set of standard processes, which is the basis for maturity level 3, is established and improved over time.

ISO 9001:2015 – Quality Management System Certified

People, Technology, and Processes was awarded ISO 9001:2015 certification on 27 June 2018 from an independent certifying body – JAS-ANZ. The company was able to demonstrate its ability to consistently provide products and services that meet customer as well as applicable statutory and regulatory requirements. People, Technology, and Processes is constantly seeking to enhance its customer satisfaction through the effective application of its Quality Management System, including processes for continual improvement.

People, Technology, and Processes uses this standard to standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. People, Technology, and Processes uses iso 9001:2015 to provide Manpower Services, Software Development, System Integration and Related Hardware for Government and Commercial Applications.

Quality is our moral imperative.

AS 9100:2009 – Quality Systems: Aerospace Certified

People, Technology, and Processes was awarded ISO 9100:2009 certification on 17 April 2014 from an independent certifying body – the Accreditation Commission for Conformity Assessment Bodies (ACCAB). The company was able to demonstrate its ability to consistently provide products and services that meet customer as well as applicable statutory and regulatory requirements.