We have a mastery of Knowledge Management coming from years of study in academia as well as the battlefields of Afghanistan. We can map the flow of information to knowledge to operational relevance based on best practices from both the public and private sectors. As a result, we provide solutions through innovative processes that leverage today’s best technologies and business practices to support the strategic discipline of Knowledge Management.

KM Boot Camp

For the US Department of Defense, we have developed a rigorous Training and Certification course for Knowledge Management practitioners and an introductory “KM Boot Camp.” In addition to our work at U.S. Southern Command, PTP teaches KM Engineers within TRADOC and SOUTHCOM using our leaning management site. This 40-hours course concludes with certificate testing and has been in use by the US Army for over five years.

In the private sector, PTP delivered a knowledge management boot camp to Southeastern University (SEU) in central Florida. In response to the course, a professor of business gave the following praise. “PTP provided SEU outstanding course curriculum that supported the first Knowledge Management Boot Camp the University offered. The curriculum was comprehensive, especially how PTP leveraged real-world experience throughout the course material. Our success with the course has led to integrating PTP’s KM course content into our Business Analyst undergraduate degree.” (Joseph Childs, Professor of Business, Southeastern University)

KM Applied

USFOR-A Retrograde Fusion Cell

In real-world combat operations, PTP created KM solutions for US Forces as they departed Afghanistan. The U.S. Forces-Afghanistan (USFOR-A) Retrograde Fusion Cell required a common operational picture to monitor personnel and equipment readiness and movement throughout the drawdown. In order to present a relevant operational picture, we fused data and information from multiple systems in a User-Defined Operational Picture (UDOP) which displayed data synthesized from DoD Systems of Record, SQL databases, SharePoint, and user-created applications. And as requirements evolved, we integrated new data sources. We created a web app for tracking people, a Web part for managing base closures across the country, and a geospatial visualization display that allowed for a quick reference that made sense of where all $46 billion of assets were.

The comment from the customer in Afghanistan was:

–and Mission Success is what we are about.

PTP developed other KM enablers including:

• Web app for tracking personnel using JPRS
• Web part for managing base closures (BTRS)
• Geospatial visualization display (BDRVIZ)

US Army Training and Doctrine Command

PTP supported the TRADOC Enterprise KM Program in creating and implementing TRADOC’s KM strategy and improve organizational performance by establishing an environment and culture that efficiently shares knowledge, leverages data/content, and continuously innovates and improves work and business processes. The KM Program effectively harnessed the critical relationship between people, process, technology in the context of the organizational structure in creating, applying, organizing, and transferring know-how, experience, and expertise to support organizational learning and timely decision-making.

Dept of the Army (Department of Defense Information Network (DODIN) Cybersecurity and Network Operations Mission Support (ADCNOMS)
PTP delivered comprehensive Information Technology (IT) and Cybersecurity support to critical entities such as the United States Army NETCOM, USCYBERCOM, ARCYBER, and the Chief Information Officer/G6 (CIO/G6). PTP ensured interoperable, synchronized, and secure information operations supporting both intra- and inter-service mission requirements. We oversaw a broad range of activities, including setting enterprise standards, conducting operational requirements reviews, managing functional requirements, and reviewing architecture, design, and implementation plans. Our services extended to Information Assurance (IA), Systems & Security, Cybersecurity, and Operational Engineering, ensuring IT systems and networks remain secure, responsive, and available to their users. PTP exceled in analyzing systems, programs, and applications for compliance with statutory and regulatory requirements, ensuring their suitability for integration into the Army’s portion of the Global Information Grid (GIG) and the LandWarNet Department of Defense Information Network (DODIN). Our IT Enterprise supported services facilitate the creation and sustainment of the Global Network Enterprise through strategic planning, standards creation and maintenance, functional requirements development and management, and IT-Metrics program management. PTP handled Program Management, Service Management process management, IT infrastructure configuration, change and release management, and Tier Three problem management for operational networks and systems on a global scale.

Joint Staff
Joint Staff DOM/Knowledge Management Division (KMD) Power Platform, and SharePoint Support (KMAPPS)
PTP supports the Joint Staff mission primarily through the utilization of Microsoft 365 (DoD365), Microsoft Power Platform, and SharePoint (SP) tools and applications. PTP provides front-end support and development of new SharePoint/SharePoint Online (SPO) solutions or customization of existing solutions to meet the needs of the Joint Staff customers in alignment with the capabilities provided by the service providers supporting the Joint Staff. We ensure any assigned tasks (incidents, work orders, and projects) are compliant with applicable laws, policies, governance, and procedures as well as aligning with industry best practices.

U.S. Southern Command
PTP provides Knowledge Management services, Knowledge on Demand (KOD) framework development and integration in support to JTF-GTMO and USSOUTHCOM Headquarters data visualization activities. PTP provides technical service support to the transformation, technical integration, operation, and maintenance of existing J2 information systems, databases, servers across all USSOUTHCOM Area of Responsibility (AoR) network domains. PTP manages SharePoint portals and provides support to the mission primarily through the utilization of Microsoft 365 (DoD365), Microsoft Power Platform, and SharePoint (SP) tools and applications. We develop and maintain Structured Query Language (SQL) databases that allow for replication between USSOUTHCOM and components on a near real-time basis. PTP provides Web portal design, development, and implementation, across multiple classified and non-classified network domains. We support the integration of capabilities supporting SCJ2 personnel with process flow development and improvement. PTP assists in developing and using performance and results-based management for all JTF-GTMO Intelligence KM programs/requirements. PTP provide results-based management can be described as a management strategy that ensures that its processes, outputs, and services contribute to the achievement of clearly stated expected accomplishments and objectives, focused on achieving results and improving performance, integrating lessons learned into management decisions and monitoring of and reporting performance.

United States Security Service
PTP provides SharePoint design services, plans, and assists staff in the creation of SharePoint-based applications driven from provided data. PTP works closely with the administrative team to create Power BI dashboards, fully integrated forms and flows utilizing the Power Apps/Power Automate suite of features, create automated business processes, and any other associated MS platform deliverables therein. PTP functions as the Subject Matter Expert to develop automated SharePoint-based solutions for legacy/non-SharePoint based practices. PTP Participates in planning meetings for SharePoint projects. PTP Advises and assists in the development of SharePoint based solutions. In the preparation of this material, PTP researches and maintains current design resource library to include up-to-date samples of MS and SP applications, product literature, as well as contacts with industry professionals to gather information and keep abreast of current products and innovations in the worlds of SharePoint and Microsoft Office applications. PTP Combines functional and aesthetic features to produce user friendly SP-based solutions, dashboards (Power BI), Applications (PowerApps), and Automations.